Full-service building & facilities management
One accountable team covering administration, maintenance, finance, compliance and capital works — so committees and residents deal with a single point of contact.
Our operation duties
Click any duty below for the detail on how we handle it day to day.
We manage the daily operations of building management, ensuring efficient functionality of all systems. This includes handling routine tasks, managing tenant requests, coordinating services, and addressing immediate issues to maintain a well-run environment.
We oversee a comprehensive inventory of building assets, managing their lifecycle from installation to maintenance and eventual replacement. Our focus is on optimising costs and enhancing asset value through strategic management.
We create and manage maintenance schedules to prevent major issues and extend the lifespan of building systems. This includes regular inspections and servicing of critical systems like HVAC, plumbing and electrical — timely servicing, task management and detailed record-keeping identify potential problems early.
In defect management, we support the Strata Committee by coordinating with engineers and contractors. We facilitate communication, schedule inspections and oversee the repair process — documenting defect reports, ensuring efficient completion of repairs, and keeping the Committee informed throughout.
We conduct regular safety audits to ensure compliance with Work Health and Safety (WHS) regulations. Our services include risk management, maintaining compliance documentation, and providing training to promote safety awareness.
We perform inspections to assess the building's condition, evaluating structural elements and systems. Our reports offer an assessment of the current state, recommend actions, and set out recommendations for any necessary repairs.
We assist in selecting and managing contractors for building services, including monitoring performance, ensuring work meets standards, and handling contract administration to ensure smooth operations.
We're proud to offer comprehensive building management services with a commitment to round-the-clock support — so your property operates smoothly and efficiently, with our team available for emergency response alongside your dedicated building manager.
Our transition plan
We recognise that transitioning from one management provider to another can be sensitive and complex. Our process is designed for full operational continuity and immediate confidence from every stakeholder.
Continuity & Familiarity
Our transition process has been refined through previous projects taken over without a formal handover — we establish order and trust quickly.
Immediate Actions
On appointment we review records, inspect the site, confirm contractors and compliance schedules, and meet the Committee and Strata Manager.
Systems Integration
Contact details and communications are updated for residents and contractors, with secure transfer of BuildingLink and other digital platforms.
Review & Alignment
Within the first month we prepare a full operations report covering risks, outstanding maintenance and short-term improvement opportunities.
Transparent, traceable, well-documented
We maintain robust administrative and reporting systems through BuildingLink and MYBOS, giving committees clear oversight while reducing the administrative burden on them.
- Invoice processing backed by work orders, quotes & committee approval
- Maintenance, defect & AFSS compliance tracking in real time
- Concise Monthly Building Report for every Committee
Let's talk about your building
Book a consultation and we'll come back with a tailored management plan.