New developments & handover management
From settlement day onward, brand-new buildings need a different kind of management — defect tracking, builder liaison and resident onboarding, led by a manager who has done it before.
Defect Period Management
Tracking and resolving defects with the developer and builder throughout the statutory defect liability period.
Asset Registers & Health Checks
Detailed asset registers and comprehensive compliance health checks established from day one.
New Resident Onboarding
Welcoming new residents and educating them on strata living, by-laws and building systems as they move in.
Compliance From Day One
Fire safety, WHS and statutory compliance obligations established and audit-ready from handover.
Contractor Tendering
Tendering and onboarding contractors for ongoing preventative maintenance once defects settle.
First Owners Corporation Setup
Establishing the initial committee, budgets and administrative systems for a newly registered scheme.
Handover experience that matters
Founder Thomas Doan has personally managed the handover of several major new developments before founding EthosSolve.
Harbourfront, Balmain
A large new waterfront development by Toga — heavily involved in defect management and overseeing significant early-stage projects.
Melrose Park (Sekisui House)
Oversaw Stage 2 (The Residences) and the opening of Stage 3 (Pulse & Pavilion) — welcoming new residents and resolving defects with the builder.
Onboarding & Training Manager
Managed the transition and establishment of multiple new buildings, maintaining asset registers and conducting compliance health checks.
Opening a new building soon?
Talk to us before settlement so your handover and defect process starts on the right foot.