Concierge & front desk services
A professional, consistent front-of-house presence — the first impression your building makes, every day.
Front-of-House Presence
A dedicated concierge team delivering a professional, responsive and consistently high-standard resident experience.
Parcel & Delivery Management
Secure handling and tracking of resident deliveries so nothing goes missing at the front desk.
Visitor & Contractor Access
Coordinating visitor sign-in and contractor access so common property stays secure and accountable.
Resident Service Requests
A friendly, in-person point of contact for day-to-day resident questions and requests.
Multilingual Team
A concierge team equipped to support residents from diverse backgrounds and language needs.
Security Handoff
Seamless coordination with our after-hours security team once the front desk closes for the day.
Full-time concierge at Mirage
At Mirage in Pyrmont — 220 residential lots and 1 retail lot — our concierge team, led by Krittiya Claxton, provides full-time front-of-house coverage alongside our building management service.
Meet the concierge teamWant front-of-house that reflects well on your building?
Book a consultation and we'll come back with a tailored management plan.